CUSTOMER SUPPORT

GET IN TOUCH

an't find what you're looking for below? Our team is happy to help. Call us at +27 61 502 0539, contact us via email at info@geartopia.co.za , or click on the chat icon in the bottom right-hand corner of your screen.

FREQUENTLY ASKED QUESTIONS

We have compiled a list of frequently asked questions to help you find your next BOTE.

FINDING THE RIGHT PRODUCT FOR YOU

The following answers are a great way to help you get started on your journey to finding the right BOTE for you.

Our customer support is available Monday to Friday: 8:00 - 17:00Average answer time: 24h

SOLID WATERCRAFT

Get answers to some of the most common questions we receive about our solid paddle boards.

Our customer support is available Monday to Friday: 8:00 - 17:00Average answer time: 24h

INFLATABLE WATERCRAFT

Below are common questions we receive related to both inflatable paddle boards and inflatbale kayaks.

Our customer support is available Monday to Friday: 8:00 - 17:00Average answer time: 24h

INFLATABLE DOCKS & SEATING

Curious about an inflatable dock or seating? Below are our most common questions.

Our customer support is available Monday to Friday: 8:00 - 17:00Average answer time: 24h

GEAR & ACCESSORIES

BOTE offers tons of different gear and accessory choices to make your product uniquely yours.

Our customer support is available Monday to Friday: 8:00. -17:00Average answer time: 24h

ORDERS & SHIPPING

Below are common questions related to orders and shipping.

Our customer support is available Monday to Friday: 8:00 - 17:00Average answer time: 24h

WARRANTIES, RETURNS, & MISC

Below are common questions related to warranties, returns, and other miscellaneous.

Our customer support is available Monday to Friday: 8:00 - 17:00Average answer time: 24h